Cancelling your order can be done via your Account Dashboard. Please follow these steps to update to cancel your order:
- Click on the
icon near the top right corner of the screen.
- Login to your account.
- Click on View Profile to get to your Dashboard.
- Under Recent Orders, select the "View/Cancel" option under the Actions column.
- Click on "Cancel Order"
- Select your 'Reason for Cancellation' and click "Cancel This Order".
If you encounter any problems while trying to cancel your order, please submit a request with the email address you used to place your order AND the reason for wanting to cancel. Our friendly customer service team will respond as soon as possible.
Submit request
*Please note, we cannot cancel an order after it has been processed.